Support

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Email Support

Get help from our support team via email.

support@citescope.ai

Response Time

We typically respond within 24 hours on business days.

Mon-Fri, 9am-6pm EST

Enterprise

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enterprise@citescope.ai

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FAQ

Frequently Asked Questions

Quick answers to common questions about Citescope AI.

What is GEO and how is it different from SEO?
GEO (Generative Engine Optimization) focuses on optimizing content for AI search engines like ChatGPT, Perplexity, and Gemini. While SEO optimizes for traditional search engines like Google, GEO ensures AI assistants cite and reference your content when answering user queries.
How is the GEO score calculated?
Your GEO score is calculated across 5 dimensions: AI Interpretability (30%), Semantic Richness (25%), Conversational Relevance (20%), Structure (15%), and Authority (10%). Each dimension measures how well your content is optimized for AI engines to understand and cite.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access continues until the end of your current billing period. No long-term contracts or cancellation fees.
How does citation tracking work?
We query AI engines (ChatGPT, Perplexity, Gemini) using your specified keywords and check if they cite your tracked URLs. You'll see which engines cite you, your overall citation rate, and trends over time.
What's included in the Free plan?
The Free plan includes 3 content optimizations per month, basic scoring across all 5 dimensions, shareable score reports, and all export formats. It's perfect for trying out GEO before upgrading.
Do you offer enterprise plans?
Yes! Our Enterprise plan supports 5 seats with shared access. For larger teams or custom requirements, contact us for custom enterprise pricing with dedicated support and custom integrations.
How accurate is the AI rewriting?
Our AI rewriter uses advanced language models to restructure and optimize your content while preserving your original meaning and voice. You always have full control to edit the output before using it.
Can I use GEO for any type of content?
GEO works with any text content including blog posts, product pages, FAQs, landing pages, and articles. We offer content type presets with optimized scoring weights for each format.

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