Privacy Policy
Last updated: January 12, 2025
1. Introduction
Citescope AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at citescopeai.com (the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account or use our Service, we may collect:
- Name and email address
- Account credentials
- Payment information (processed securely by Stripe)
- Profile information you choose to provide
2.2 Content Data
When you use our optimization tools, we process:
- Content you submit for optimization
- URLs you track for citations
- Keywords and search terms you specify
- Generated images and prompts
2.3 Usage Data
We automatically collect certain information when you use the Service:
- IP address and browser type
- Device information
- Pages visited and features used
- Time and date of your visits
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process your content optimizations and track citations
- Process payments and manage subscriptions
- Send you updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate the Service (e.g., Stripe for payments, Supabase for authentication)
- AI Service Providers: To process your content optimizations (e.g., Google Gemini, OpenAI)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication through Supabase
- PCI-compliant payment processing through Stripe
- Regular security assessments and updates
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@citescopeai.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookies through your browser settings.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@citescopeai.com